1. Do we have any physical stores in India or Delhi?
No, Home Genie does have any physical stores in India or Delhi. We only sell our products online.
2. What is the quality of our products?
We bring the best quality and durable products to our customers.
3. What kind of products do we deliver?
Home Genie delivers countless personal care, kitchen essentials, baby care products, stationery, decorations items, attires, fitness equipment, festival combos, gift combos, and home care products.
4. Will you get any discounts on your purchase?
Home Genie provides daily discount offers on almost every product to our customers.
5. In what areas do we deliver our products?
Home Genie delivers products all over India.
6. How do I place my order?
To place your order, follow the given steps -
- Add all the items you want to purchase to the cart.
- Choose the checkout option.
- Fill out the contact information form. All the details must be correct to avoid any inconvenience during delivery.
- Choose the Continue to shipping option.
- Then, opt for the payment option.
- Complete the payment or choose COD.
- Your order will be processed within one business day.
7. Do I get the Cash on Delivery option?
Yes, Home Genie offers Cash On Delivery (COD) option.
8. What other payment methods do we offer?
You can pay us using Credit Cards, Debit cards, Paytm, Google pay, and UPI.
9. In how many days will my order be delivered?
You can expect the delivery of your order within 3 to 5 business days.
10. How much time Home Genie offers to return the order?
One can return their order within 48 hours of the delivery date.
11. Can I refund my order?
If the delivered product is damaged or broken, we will refund you the full amount.
12. In how many days will I receive my refund amount?
You can expect the refund within 5-7 business days.
13. How to reach our customer service?
One can reach our customer service via Whatsapp, mail, call, or message.
14. In how much time can you expect a revert from our team?
Our support team gives an immediate response to you and solves queries within a short time. Our business hours are from 9 am to 6 pm (Mon to Sat).